<![CDATA[NMJLOnline FAQs - Ask a Question - Report a bug - Suggestions - Credits - ToS

<![CDATA[NMJLOnline FAQs - Ask a Question - Report a bug - Suggestions - Credits - ToS - Privacy Policy]]> https://faqs.nmjlonline.com/forums/ Tue, 19 May 2026 12:51:35 +0000 MyBB <![CDATA[I got an error message. What does this error message mean?]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=126 Wed, 18 Feb 2026 15:05:40 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=126 Here's what the most frequently asked error messages mean. If you don't find your error message in this post, contact support@nmjlonline.com and let us know it should be added.

"WebGL error"
Most of the time, this error is encountered by users of Apple mobile devices who are trying to play the website version of NMJL Online. WebGL is a technology used by our web game, and it has incompatibilities with Apple technology. The primary solution is to play using the app version instead of the web version. If you are not using an Apple mobile device and you get the WebGL error, try using a different browser.

"Null is not an object"
This, too, is an error usually encountered by users of Apple mobile devices who are trying to play the website version of NMJL Online. It is essentially a WebGL error. The solution is to play using the app version instead of the web version. If you are not using an Apple mobile device and you get the Null WebGL error, try using a different browser.

Got another error message? Let us know! support@nmjlonline.com]]> Here's what the most frequently asked error messages mean. If you don't find your error message in this post, contact support@nmjlonline.com and let us know it should be added.

"WebGL error"
Most of the time, this error is encountered by users of Apple mobile devices who are trying to play the website version of NMJL Online. WebGL is a technology used by our web game, and it has incompatibilities with Apple technology. The primary solution is to play using the app version instead of the web version. If you are not using an Apple mobile device and you get the WebGL error, try using a different browser.

"Null is not an object"
This, too, is an error usually encountered by users of Apple mobile devices who are trying to play the website version of NMJL Online. It is essentially a WebGL error. The solution is to play using the app version instead of the web version. If you are not using an Apple mobile device and you get the Null WebGL error, try using a different browser.

Got another error message? Let us know! support@nmjlonline.com]]> <![CDATA[Where do I report a bug in the game?]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=113 Sun, 23 Feb 2025 20:18:11 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=113 If you run into problems trying to purchase a subscription on the nationalmahjonggleague.org Store, you should report those problems to the National Mah Jongg League by telephone, at (212) 246-3052.

But for bugs in the game:

Please send your game bug reports to support@nmjlonline.com.

Same with your questions.

Same with your suggestions.

Please don't call the telephone ladies at the National Mah Jongg League with these sorts of things. Only the NMJL Online support team can field your questions, bug reports, and suggestions about the game itself. The League ladies already have enough to do answering rules questions!

Many bug reports and questions would be best accompanied by a screenshot. See the screenshots FAQ for your device (PC, Mac, smartphone, or tablet). ]]> If you run into problems trying to purchase a subscription on the nationalmahjonggleague.org Store, you should report those problems to the National Mah Jongg League by telephone, at (212) 246-3052.

But for bugs in the game:

Please send your game bug reports to support@nmjlonline.com.

Same with your questions.

Same with your suggestions.

Please don't call the telephone ladies at the National Mah Jongg League with these sorts of things. Only the NMJL Online support team can field your questions, bug reports, and suggestions about the game itself. The League ladies already have enough to do answering rules questions!

Many bug reports and questions would be best accompanied by a screenshot. See the screenshots FAQ for your device (PC, Mac, smartphone, or tablet). ]]> <![CDATA[Where do I send my suggestions?]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=112 Sun, 23 Feb 2025 20:09:40 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=112 Please send your suggestions to support@nmjlonline.com.

Please send bug reports to the same address.

Please send questions by email to the same address. We will answer!

Please don't call the ladies at the National Mah Jongg League with your NMJL Online questions, suggestions, or bug reports. The NMJL Online staff can answer your questions, record your suggestions, and submit your bug reports to the technical staff.

Exception: If you have problems trying to purchase a subscription on the nationalmahjonggleague.org store, those problems should be reported to the League, at (212) 246-3052. Just don't call the League with bug reports or suggestions for NMJL Online itself.]]> Please send your suggestions to support@nmjlonline.com.

Please send bug reports to the same address.

Please send questions by email to the same address. We will answer!

Please don't call the ladies at the National Mah Jongg League with your NMJL Online questions, suggestions, or bug reports. The NMJL Online staff can answer your questions, record your suggestions, and submit your bug reports to the technical staff.

Exception: If you have problems trying to purchase a subscription on the nationalmahjonggleague.org store, those problems should be reported to the League, at (212) 246-3052. Just don't call the League with bug reports or suggestions for NMJL Online itself.]]> <![CDATA[How do I ask a support question?]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=109 Fri, 21 Feb 2025 02:32:30 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=109 To ask a support question, send an email to support@nmjlonline.com (copy that address and paste it into your email's "To:" field).

Please DO NOT phone the National Mah Jongg League with NMJL Online support questions. This is the official National Mah Jongg League game, but the helpful ladies who answer the League's phones cannot answer your NMJL Online questions.

If you have a question about something that happened during a game, your email might need to include a screenshot of what tiles you were holding and what tiles were visible on the game table. We may also need to know which year's NMJL card you were using, and which hand on that card you were making.]]> To ask a support question, send an email to support@nmjlonline.com (copy that address and paste it into your email's "To:" field).

Please DO NOT phone the National Mah Jongg League with NMJL Online support questions. This is the official National Mah Jongg League game, but the helpful ladies who answer the League's phones cannot answer your NMJL Online questions.

If you have a question about something that happened during a game, your email might need to include a screenshot of what tiles you were holding and what tiles were visible on the game table. We may also need to know which year's NMJL card you were using, and which hand on that card you were making.]]> <![CDATA[Credits (the people who created and helped create NMJL Online)]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=108 Fri, 21 Feb 2025 02:30:10 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=108 Software Design and Development by Quicksilver Software, Inc.

Programming:

Kelly Wilson

Jeremy Lennert

Andres Gonzalez

David Carrillo

William Fisher

Additional Programming:

Samantha Durr

Artwork:

Sarah Weaver

Julien Baker

Sound Effects:

William Fisher

Tom Sloper

Dialog Services by The Halp Network, LLC

Casting:

Julia Bianco Schoeffling

Melissa Grillo
-

Script Supervision, Producing, Recording and Mastering:

Lexington Vanderberg

Kerri Shak

Mark Camperell, CAS MPSE
-

Voice Talent:

Cia Court

Andrew Nishino

Design and Project Management by The National Mah Jongg League

Tom Sloper

Larry Unger

David Unger

Special Thanks:

Jeanne Pace

Sandy Bender

Joy Chimerine

Rosemary Costello

Linda Fisher

Linda Fuchs

Sandy Magesis

Robin Mevorach

Rita Minnerly

Reeva Shaffer

Candace Kava

Dara Collins

Devra Fishman

Donna Kassman

Diane Kopasz

Donna Miller-Small

Helen McCusker

Iva Gresko

Judy Elleen Smith

Jen Chase

Judith Litman

Karen Niles

Kathlynn Lear

Kim Michelle

kkgoff

Susan Kalish

Laura Cohen

Lisa Parcells

Linda Sax

Lacy Price

Debbie Barnett

Ronni Rice

Mary

Joan Sheeran

Maura Sughrue

Donna Eschen

Robyn Fields

Robin Goldenberg

Rachel Bishar

Susan Simon

Sue Zoeller

Theresa Bounassi

tommi115

]]> Software Design and Development by Quicksilver Software, Inc.

Programming:

Kelly Wilson

Jeremy Lennert

Andres Gonzalez

David Carrillo

William Fisher

Additional Programming:

Samantha Durr

Artwork:

Sarah Weaver

Julien Baker

Sound Effects:

William Fisher

Tom Sloper

Dialog Services by The Halp Network, LLC

Casting:

Julia Bianco Schoeffling

Melissa Grillo
-

Script Supervision, Producing, Recording and Mastering:

Lexington Vanderberg

Kerri Shak

Mark Camperell, CAS MPSE
-

Voice Talent:

Cia Court

Andrew Nishino

Design and Project Management by The National Mah Jongg League

Tom Sloper

Larry Unger

David Unger

Special Thanks:

Jeanne Pace

Sandy Bender

Joy Chimerine

Rosemary Costello

Linda Fisher

Linda Fuchs

Sandy Magesis

Robin Mevorach

Rita Minnerly

Reeva Shaffer

Candace Kava

Dara Collins

Devra Fishman

Donna Kassman

Diane Kopasz

Donna Miller-Small

Helen McCusker

Iva Gresko

Judy Elleen Smith

Jen Chase

Judith Litman

Karen Niles

Kathlynn Lear

Kim Michelle

kkgoff

Susan Kalish

Laura Cohen

Lisa Parcells

Linda Sax

Lacy Price

Debbie Barnett

Ronni Rice

Mary

Joan Sheeran

Maura Sughrue

Donna Eschen

Robyn Fields

Robin Goldenberg

Rachel Bishar

Susan Simon

Sue Zoeller

Theresa Bounassi

tommi115

]]> <![CDATA[NMJL Online Terms of Service]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=107 Fri, 21 Feb 2025 02:27:37 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=107 Our Terms of Service are available here: https://faqs.nmjlonline.com/legal/NMJL-Online_Terms-of-Service.html

They are also available in PDF format: https://faqs.nmjlonline.com/legal/NMJL-Online_Terms-of-Service.pdf]]> Our Terms of Service are available here: https://faqs.nmjlonline.com/legal/NMJL-Online_Terms-of-Service.html

They are also available in PDF format: https://faqs.nmjlonline.com/legal/NMJL-Online_Terms-of-Service.pdf]]> <![CDATA[NMJL Online Privacy Policy]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=106 Fri, 21 Feb 2025 02:24:36 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=106 You may view our Privacy Policy here: https://faqs.nmjlonline.com/legal/NMJL_Privacy_Policy.html

It is also available in PDF format: https://faqs.nmjlonline.com/legal/NMJL_Privacy_Policy.pdf]]> You may view our Privacy Policy here: https://faqs.nmjlonline.com/legal/NMJL_Privacy_Policy.html

It is also available in PDF format: https://faqs.nmjlonline.com/legal/NMJL_Privacy_Policy.pdf]]>