https://faqs.nmjlonline.com/forums/ Tue, 19 May 2026 14:03:32 +0000 MyBB https://faqs.nmjlonline.com/forums/showthread.php?tid=131 Wed, 15 Apr 2026 21:48:59 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=131 If you went online to https://play.nmjlonline.com and the game wouldn't load, there are several things you can try.

Clear cache. The menu options for this vary depending on which browser you use. Go to your favorite search engine and type "how to clear cache in [browsername]". Then go again to https://play.nmjlonline.com and see if it loads now. The NMJL Online development team may have updated the game, and your browser may have cached the previous version. 

Try a Private Window (also called an Incognito Window or an InPrivate Window, depending on which browser you use).  Your browser surely has either a three-dots icon or a "hamburger" icon (three stacked bars), probably at the upper right corner. Click that icon to produce the drop-down menu. (If this explanation isn't helpful given the specifics of your browser, go to your favorite search engine and search "how to access private window in [browsername]".) In the drop-down menu you may find "Private Window" or "Incognito Window," etc. Click that and go to https://play.nmjlonline.com and see if it loads now.

Force-Refresh the browser page. How to Force Refresh a Page in Safari, Chrome, and Edge:
Go to our Web page, https://play.nmjlonline.com/ , and then:

In Safari 
Mac:
Press Command (⌘) + Option (⌥) + R.
iPhone/iPad:
See https://support.apple.com/en-gw/102456 - You may need to force quit after following those steps. To force close Safari, one would swipe up from the bottom of the screen, find Safari in the App Switcher, and swipe it up to close it completely before reopening. But we recommend using the app rather than the browser if you are using an Apple mobile device.

In Chrome
Windows:
Press Ctrl + F5 or Ctrl + Shift + R.
Mac:
Press Command (⌘) + Shift (⇧) + R.

In Edge
Windows:
Press Ctrl + F5.

By now you know you can also use your search engine and ask it "How to force-refresh [browsername]."]]> If you went online to https://play.nmjlonline.com and the game wouldn't load, there are several things you can try.

Clear cache. The menu options for this vary depending on which browser you use. Go to your favorite search engine and type "how to clear cache in [browsername]". Then go again to https://play.nmjlonline.com and see if it loads now. The NMJL Online development team may have updated the game, and your browser may have cached the previous version. 

Try a Private Window (also called an Incognito Window or an InPrivate Window, depending on which browser you use).  Your browser surely has either a three-dots icon or a "hamburger" icon (three stacked bars), probably at the upper right corner. Click that icon to produce the drop-down menu. (If this explanation isn't helpful given the specifics of your browser, go to your favorite search engine and search "how to access private window in [browsername]".) In the drop-down menu you may find "Private Window" or "Incognito Window," etc. Click that and go to https://play.nmjlonline.com and see if it loads now.

Force-Refresh the browser page. How to Force Refresh a Page in Safari, Chrome, and Edge:
Go to our Web page, https://play.nmjlonline.com/ , and then:

In Safari 
Mac:
Press Command (⌘) + Option (⌥) + R.
iPhone/iPad:
See https://support.apple.com/en-gw/102456 - You may need to force quit after following those steps. To force close Safari, one would swipe up from the bottom of the screen, find Safari in the App Switcher, and swipe it up to close it completely before reopening. But we recommend using the app rather than the browser if you are using an Apple mobile device.

In Chrome
Windows:
Press Ctrl + F5 or Ctrl + Shift + R.
Mac:
Press Command (⌘) + Shift (⇧) + R.

In Edge
Windows:
Press Ctrl + F5.

By now you know you can also use your search engine and ask it "How to force-refresh [browsername]."]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=67 Wed, 22 May 2024 21:46:41 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=67 If the game is running very slow and you're using the Chrome browser, try this:

1. Click on the Google Chrome menu - In the top right hand corner of Google Chrome is a button made of three vertical dots. Click on the button to open the Chrome menu.
   
   
2. Settings - Scroll down in the Google Chrome menu to find “Settings.” Click “Settings.”
   
   
3. System - Chrome will open up a new tab displaying some settings. On the left hand side, click “System.”
   
   
4. Use graphics acceleration when available – On the right side of the Google Chrome window, find the option “Use graphics acceleration when available” and make sure it is turned on. (To tell if the option is on or off, look for a “control switch” to the right of the option. When the setting is turned off, the control is gray with an indicator ball on the left. When the setting is turned on, the control is blue, and the indicator ball is larger and on the right. If the setting is not turned on, click the control to turn it on.)
   
   
5. Relaunch Google Chrome - After you turn on the setting, you will need to restart or “relaunch” Google Chrome. The word “Relaunch” will appear to the left of the control. Click “Relaunch” to restart Google Chrome.
   

]]> If the game is running very slow and you're using the Chrome browser, try this:

1. Click on the Google Chrome menu - In the top right hand corner of Google Chrome is a button made of three vertical dots. Click on the button to open the Chrome menu.
   
   
2. Settings - Scroll down in the Google Chrome menu to find “Settings.” Click “Settings.”
   
   
3. System - Chrome will open up a new tab displaying some settings. On the left hand side, click “System.”
   
   
4. Use graphics acceleration when available – On the right side of the Google Chrome window, find the option “Use graphics acceleration when available” and make sure it is turned on. (To tell if the option is on or off, look for a “control switch” to the right of the option. When the setting is turned off, the control is gray with an indicator ball on the left. When the setting is turned on, the control is blue, and the indicator ball is larger and on the right. If the setting is not turned on, click the control to turn it on.)
   
   
5. Relaunch Google Chrome - After you turn on the setting, you will need to restart or “relaunch” Google Chrome. The word “Relaunch” will appear to the left of the control. Click “Relaunch” to restart Google Chrome.
   

]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=48 Thu, 22 Feb 2024 22:35:12 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=48 Pressing the camera icon at upper right should cause a Save As dialog to open. By default, this dialog saves screenshots to the desktop. 

The screenshot file will save with the name "screenshot.png" unless there is already a file by that name, in which case it will save as "screenshot (1).png".]]> Pressing the camera icon at upper right should cause a Save As dialog to open. By default, this dialog saves screenshots to the desktop. 

The screenshot file will save with the name "screenshot.png" unless there is already a file by that name, in which case it will save as "screenshot (1).png".]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=22 Thu, 25 Jan 2024 22:25:34 +0000 tsloper_admin]]> https://faqs.nmjlonline.com/forums/showthread.php?tid=22 If you are on a desktop or laptop made by Apple, you may not need the app.  NMJL Online is played directly in the browser, at https://play.nmjlonline.com. The browser game supports most well-known browsers: Safari, Firefox, Chrome, Brave, Opera... But due to incompatibilities with WebGL, some users report difficulty getting the browser game to work on their Macs. 

The app is compatible with Macs using Apple Silicon CPUs (M1, M2, M3, M4...), but the app is not compatible with Macs using Intel CPUs. 

To subscribe to the browser game, go to https://NationalMahJonggLeague.org
To subscribe to the app, go to  https://apps.apple.com/us/app/nmjl-online/id6476651173 ]]> If you are on a desktop or laptop made by Apple, you may not need the app.  NMJL Online is played directly in the browser, at https://play.nmjlonline.com. The browser game supports most well-known browsers: Safari, Firefox, Chrome, Brave, Opera... But due to incompatibilities with WebGL, some users report difficulty getting the browser game to work on their Macs. 

The app is compatible with Macs using Apple Silicon CPUs (M1, M2, M3, M4...), but the app is not compatible with Macs using Intel CPUs. 

To subscribe to the browser game, go to https://NationalMahJonggLeague.org
To subscribe to the app, go to  https://apps.apple.com/us/app/nmjl-online/id6476651173 ]]>